1. Introduction
Rose Building Maintenance Ltd. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (https://rosebuildingsmaintenance.com/) (the “Site”) or interact with us in other ways (e.g. contacting us, requesting services).
By accessing or using our Site or providing us your information, you consent to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information about you, such as:
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Name
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Email address
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Phone number
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Mailing address
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Company name / job title
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Any additional information you voluntarily provide (for quotes, requests, feedback, etc.)
2.2 Non-Personal / Usage Information
We may collect non-identifiable information automatically, such as:
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IP address
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Browser type and version
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Device type
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Operating system
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Geographic location (at a coarse level)
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Pages you visit, the time spent, referral source, clickstream data
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Cookies and similar tracking technologies
3. Use of Information
We may use your information for the following purposes:
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To respond to your inquiries, requests, or service orders
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To provide, maintain, and improve our services
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To send you updates, newsletters, marketing communications (where permitted)
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To analyse use of the Site and optimize user experience
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To prevent fraud, enforce our policies, or as required by law
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For billing, accounting, recordkeeping, and audit purposes
4. Disclosure of Information
We may share your personal information under the following circumstances:
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Service providers & subcontractors — we may share data with third parties who perform services on our behalf (e.g. IT hosting, email, analytics, payment processing)
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Legal & regulatory — if required by law, subpoena, court order, or governmental authority
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Business transfers — in the event of a merger, acquisition, restructuring, sale of assets, etc., your information may be transferred (with appropriate protections)
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With your consent — we may share with your permission or at your direction
We do not sell your personal information to third parties for their marketing purposes.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to collect usage information, remember preferences, and enhance your experience. You can manage or disable cookies through your browser settings, but note that some features of the Site may not function properly if cookies are disabled.
6. Data Security
We implement reasonable technical, administrative, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law or regulation. After that, we will securely dispose or anonymize the data.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
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The right to access or receive a copy of your personal data
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The right to correct or update inaccurate or incomplete data
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The right to request deletion or restriction of processing
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The right to object to certain processing (e.g. marketing)
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The right to withdraw consent (where processing is based on consent)
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The right to lodge a complaint with a supervisory authority
If you wish to exercise any of these rights, please contact us (see “Contact Us” below). We may ask you to verify your identity before responding to such requests.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.
10. Children’s Privacy
Our services are not directed to children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect or maintain personal information from children. If you believe we have collected such data, please contact us to request deletion.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page and update the “Last Updated” date. Your continued use of the Site after changes indicates your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
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Email: info@roselimited.ca
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Address: Rose Building Maintenance Ltd., 7 St. Anne Street, St. Albert, AB T8N 2X4
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Phone: 780-459-4146